Payment Policy

Last updated: September 2, 2026

This Payment Policy explains how payment works for wholesale orders placed with Yiwu Mingpai Technology Co., Ltd. (义乌市铭派科技有限公司) ("TORENA", "we", "us"). TORENA sells to businesses. Placing an order means you accept the terms below.

1. How Payment Works

TORENA does not collect payment on this website. There is no card checkout. The website is used to build and submit an order list; payment is arranged separately once we have confirmed the order with you.

The sequence is:

  • You build an order list on the website and submit it.
  • We confirm stock, lead time and final pricing, then issue a Proforma Invoice (PI). The PI is the document that governs the transaction: it states the goods, quantities, unit prices, total, payment details and delivery terms.
  • You pay the invoice in full against the PI.
  • We pick and inspect the goods.
  • We ship within 24–72 hours of the payment clearing.

No goods are reserved and no order is processed before payment is received and confirmed in our account.

2. Payment Methods

We accept two methods. Both are shown on your Proforma Invoice.

Airwallex (bank transfer)

Field Detail
Account name Yi Wu Shi Ming Pai Ke Ji You Xian Gong Si
Account number 8456319390
Bank Community Federal Savings Bank
Bank address 89-16 Jamaica Ave, Woodhaven, NY, US, 11421
Routing number 026073150
SWIFT code CMFGUS33

The account name is the pinyin transliteration of our registered Chinese company name, 义乌市铭派科技有限公司. It must be entered exactly as shown above — your bank will reject the transfer if the beneficiary name does not match.

PayPal

  • Email: MINGPAITECH@GMAIL.COM
  • Reference: your PI number

Please quote the PI number in the payment reference for either method. Without it we cannot match your payment and your order will not start.

We do not accept credit or debit cards on this website, and we do not offer installment or buy-now-pay-later financing. There is no card checkout.

Security note: our payment details are published here and printed on every PI, and they do not change. We will never email you to say our bank details have changed. If you receive such a message, do not pay it — contact us on a number you already have and confirm first.

3. Payment Terms

Orders are payable 100% in advance. We ship within 24–72 hours of the payment clearing in our account, for goods held in stock.

We do not offer deposit-and-balance terms, credit terms, or payment on delivery. Custom and OEM/ODM orders are also payable in full in advance; the production lead time for those is stated on the PI and the 24–72 hour despatch window does not apply to them.

4. Minimum Order

The minimum order value is USD 200. This is a value threshold, not a per-style quantity: you may mix styles freely to reach it. Some styles carry their own minimum quantity, which is shown on the product page.

5. Currency and Bank Charges

All prices are quoted and invoiced in US Dollars (USD).

  • Bank charges levied by your bank, any intermediary bank, and the receiving bank are for your account. Please instruct your bank to send the payment 'OUR' (all charges paid by sender) so that we receive the full invoiced amount.
  • If the amount received is short of the invoiced amount, the shortfall must be settled before the goods are released.
  • Please quote the PI number in the transfer reference so we can match your payment.

6. Confirmation and Timing

International bank transfers normally take 1–5 banking days to arrive, depending on your bank and the intermediary banks used. Please send us a copy of the remittance advice as soon as you have made the transfer — it lets us start preparing your order before the funds land.

7. Cancellation and Refunds

  • Before we have started picking or production: the payment is refundable, less any bank or PayPal charges actually incurred.
  • After picking or production has begun: the order can no longer be cancelled, because goods have been allocated and labour committed.
  • Custom and OEM/ODM orders: once production has commenced the order cannot be cancelled, except where we are unable to fulfil it.
  • If we are unable to fulfil an order we have accepted, we refund the unfulfilled part in full.

Refunds are returned to the account the payment came from. We do not issue store credit.

8. Quality Claims

Claims relating to goods received are handled under our warranty and claims process, not through payment reversal. Please see the warranty terms for your grade (BASE, GUARD or SHIELD) and contact us within the claim window stated in our Terms and Conditions.

9. Taxes and Documents

Prices are exclusive of import duties and taxes in your country unless your PI states a DDP (Delivered Duty Paid) delivery term. Commercial invoices and packing lists are issued with every shipment for customs clearance. If you need a specific document format (for example for letter-of-credit or import licence purposes), tell us before the goods ship.

We declare goods accurately. We will not undervalue shipments or mis-describe contents.

10. Changes to This Policy

We may update this Payment Policy from time to time. Changes are posted on this page with a new 'Last updated' date. The terms that govern your order are the ones on your PI.

Contact Us

If you have any questions about this policy, please contact us:

  • Company: Yiwu Mingpai Technology Co., Ltd. (义乌市铭派科技有限公司)
  • Email: info@torenajewelry.com
  • Address: Building 68, Futian Three District, Yiwu, Zhejiang, China
  • Phone: +86 18358002390
  • Business hours: Monday–Saturday, 9:00–18:00 China Standard Time (UTC+8)