How to Order

TORENA sells to businesses. Every order goes through a proforma invoice — we do not take payment on this site.

1. Build your order list

Browse the catalogue and add styles to your Order List. Orders start at $200 with no per-style minimum, so you can mix as many styles as you like to reach it.

2. Submit the order

Submit your Order List with your company details. Nothing is charged at this step — you are asking us to quote and reserve stock.

3. We issue a proforma invoice

We confirm stock, check your pricing tier and send a PI by email and WhatsApp. The PI states the exact quantities, unit prices, packing details, our payment details and the shipping terms for your order.

4. Pay the invoice

Pay the PI in full by Airwallex bank transfer or PayPal. Quote the PI number in the payment reference so we can match it. Picking or production starts once the payment clears.

5. Quality check

Every batch is inspected before it ships, including the salt-spray result for the warranty tier you ordered. If the inspection finds a problem we hold the shipment and contact you before anything leaves Yiwu — we do not ship goods that failed inspection.

6. Shipping

In-stock orders leave Yiwu within 24–72 hours of the payment clearing, with tracking. Custom and OEM/ODM runs follow the production lead time stated on your PI. Your account keeps the order history, so a repeat order is one click.

Payment: Airwallex bank transfer or PayPal · 100% payment in advance · we ship within 24–72 hours of the payment clearing. We do not accept card payment on this site.